Welcome to contact us: a facility that enables you to email relevant Ladbrokes personnel whatever your enquiry. Should you wish to locate your nearest Ladbrokes shop please enter your postcode into our Shop Locator.
Head Office address
Harrow, HA2 7JW
Telephone +44 (0) 208 868 8899
If you wish to place a bet with us please visit www.ladbrokes.com or, to place a telephone bet, call:
0800 777 888 (if dialing from the UK) or
+44 208 866 4488 (from outside the UK) or
1800 777 888 (if dialing from Ireland)
Alternatively you can use the Ladbrokes shop finder.
If you have a customer services enquiry relating to our online, telephone or shop facilities please email email@example.com. Where relevant please give your username or account ID.
If you wish to speak with a customer services representative please call:
0800 731 6191 (if dialing from the UK) or
+44 208 429 7971 (from outside the UK) or
+800 8000 2828/4848 (if dialing from Singapore).
If you are a small shareholder and wish to make an enquiry regarding your investment our frequently asked questions service may prove helpful.
If you are an institutional investor, an analyst or a private shareholder requiring further assistance please email Adrian Bushnell, Head of Investor Relations at firstname.lastname@example.org or call Adrian on 0208 515 5131.
Media and stakeholder enquiries
For sponsorship requests or marketing enquiries, please email email@example.com
For queries related to specific bets or betting accounts, please email firstname.lastname@example.org
For media enquiries please email the PR Team at email@example.com although your query will be dealt with quicker if you direct it to the relevant person below:
If your enquiry relates to public affairs, politics, or financial or corporate PR please contact the below.
NB Please do not contact these addresses with customer service issues as this will result in the resolution of your issue being delayed. For all customer services please contact firstname.lastname@example.org.
|Ciaran O’Brien, Corporate Affairs Director
- Corporate Communications including company results
- Public Affairs Strategy
- Betting and Gaming Industry and Policy matters
|0208 868 8899
|Richard Royal, Public Affairs Manager
- Parliamentary Affairs
- Government Consultations & Policy Issues
- Local Community issues
- Political conferences, hospitality and events
- Ladbrokes Community Fund
- Media enquiries regarding security and shop openings & closures
- (NB for Ladbrokes Charitable Trust please contact email@example.com)
|0208 515 5457
If your enquiry relates to consumer PR, or the odds in respect of racing, other sports, politics or novelty bets, please contact:
|David Williams, Head of Consumer PR
- Horse Racing betting
- Sports and Novelty betting
- Media interviews
|0208 515 5995
|Alex Donohue, PR Officer
- Sports betting (except racing)
- Novelty betting
- General PR enquiries
Jessica Bridge, PR Officer
- TV, Entertainment and Novelty betting
- Sports betting (except racing and football)
|0208 515 5458
0208 515 7265
|Hayley O'Connor, PR Manager (Ireland)
- Irish Horseracing betting
- Irish Sports and Novelty betting
|00353 (0) 87 0629067
If you have a commercial property you think Ladbrokes might be interested in then please refer to
Ladbrokes Property Requirements.
Please note that any employer’s liability and/or public liability claims should be submitted, using the Claims Portal, to our third party administrator, which is Gallagher Bassett. Gallagher Bassett’s Portal ID is D00019. Ladbrokes’ insurer for both employer’s liability (policy no. 65734V13AA) and public/products liability (policy no. 65734V13AB) is MitsuiSumitomo Insurance Group.