Contact Us

Head Office address

Ladbrokes plc
Imperial House
Imperial Drive
Rayners Lane
Harrow, HA2 7JW

+44 (0) 208 868 8899

Contact Us

Welcome to contact us: a facility that enables you to email relevant Ladbrokes personnel whatever your enquiry. Should you wish to locate your nearest Ladbrokes shop please enter your postcode into our Shop Locator.

Customer enquiries

If you wish to place a bet with us please visit or, to place a telephone bet, call:

0800 777 888 (if dialling from the UK) or
+44 208 866 4488 (from outside the UK) or
1800 777 888 (if dialling from Ireland)

Alternatively you can use the Ladbrokes shop finder.

If you have a customer services enquiry relating to our online, telephone or shop facilities please email Where relevant please give your username or account ID.

If you wish to speak with a customer services representative please call:

0800 731 6191 (if dialling from the UK) or
+44 208 429 7971 (from outside the UK)

Investor enquiries

If you are a small shareholder and wish to make an enquiry regarding your investment our frequently asked questions service may prove helpful.

If you are an institutional investor, an analyst or a private shareholder requiring further assistance please email Richard Snow, Head of Investor Relations at or call Richard on 0208 515 5730.

Media and stakeholder enquiries

For sponsorship requests or marketing enquiries, please email

For queries related to specific bets or betting accounts, please email

For media enquiries please email the PR Team at or contact the individual responsible for the area of enquiry:

If your enquiry relates to financial or corporate PR, or public affairs please contact:

Grainne Hurst, Director of Corporate Affairs

  • Public Affairs (strategy and policy issues)
  • Betting & Gaming Industry and Policy matters
  • Ladbrokes Community Fund
  • Corporate Social Responsibility

If your enquiry relates to consumer PR, or the odds in respect of racing, other sports, politics or novelty bets, please contact:

David Williams, Director of Media

  • Corporate media enquiries including company news, Results & press releases
  • Consumer media work, including interviews, press requests, comment & odds-for-publication

Jessica Bridge, PR Officer

  • Sports betting
  • Novelty betting
  • General PR enquiries

Alex Donohue, PR Officer

  • Sports betting
  • Novelty betting
  • General PR enquiries

Hayley O'Connor, PR Manager (Ireland)

  • Irish Horseracing betting
  • Irish Sports and Novelty betting



Please note that any Employers Liability /Public Liability claims should be submitted using the Claims Portal to our Third party administrator who is Gallagher Bassett, their Portal ID is D00019.  Please submit your claim using the Claims Portal.

 Insurer is Mitsui Sumitomo Insurance Group effective from 1st July 2015.

Employers Liability policy number 65734V15AA   

Public / Products Liability policy number 65734V15AB


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