Contact Us

Head Office address

Ladbrokes plc
Imperial House
Imperial Drive
Rayners Lane
Harrow, HA2 7JW

+44 (0) 208 868 8899

Contact Us

Welcome to contact us: a facility that enables you to email relevant Ladbrokes personnel whatever your enquiry. Should you wish to locate your nearest Ladbrokes shop please enter your postcode into our Shop Locator.

Customer enquiries

If you wish to place a bet with us please visit or, to place a telephone bet, call:

0800 777 888 (if dialling from the UK) or
+44 208 866 4488 (from outside the UK) or
1800 777 888 (if dialling from Ireland)

Alternatively you can use the Ladbrokes shop finder.

If you have a customer services enquiry relating to our online, telephone or shop facilities please email Where relevant please give your username or account ID.

If you wish to speak with a customer services representative please call:

0800 731 6191 (if dialling from the UK) or
+44 208 429 7971 (from outside the UK)

Investor enquiries

If you are a small shareholder and wish to make an enquiry regarding your investment our frequently asked questions service may prove helpful.

If you are an institutional investor, an analyst or a private shareholder requiring further assistance please email Richard Snow, Head of Investor Relations at or call Richard on 0208 515 5730.

Media and stakeholder enquiries

For sponsorship requests or marketing enquiries, please email

For queries related to specific bets or betting accounts, please email

For media enquiries please email the PR Team at or contact the individual responsible for the area of enquiry:

If your enquiry relates to financial or corporate PR, or public affairs please contact:

Ciaran O’Brien, Corporate and Government Affairs Director

  • Corporate Communications including company news and results
  • Public Affairs strategy and issues
  • Corporate Social Responsibility and Ladbrokes Community Fund
  • Betting and Gaming Industry and Policy matters


If your enquiry relates to consumer PR, or the odds in respect of racing, other sports, politics or novelty bets, please contact:

David Williams, Head of Consumer PR

  • Horse Racing betting
  • Sports and Novelty betting
  • Media interviews

Jessica Bridge, PR Officer

  • Sports betting
  • Novelty betting
  • General PR enquiries

Alex Donohue, PR Officer

  • Sports betting
  • Novelty betting
  • General PR enquiries

Hayley O'Connor, PR Manager (Ireland)

  • Irish Horseracing betting
  • Irish Sports and Novelty betting


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