Contact Us

    Contact us

    Welcome to contact us: a facility that enables you to email relevant Ladbrokes personnel whatever your enquiry. Should you wish to locate your nearest Ladbrokes shop please enter your postcode into our Shop Locator.

    Head Office address

    Ladbrokes plc
    Imperial House
    Imperial Drive
    Rayners Lane
    Harrow, HA2 7JW
    Telephone +44 (0) 208 868 8899

    Customer enquiries

    If you wish to place a bet with us please visit www.ladbrokes.com or, to place a telephone bet, call:

    0800 777 888 (if dialing from the UK) or
    +44 208 866 4488 (from outside the UK) or
    1800 777 888 (if dialing from Ireland)

    Alternatively you can use the Ladbrokes shop finder.

    If you have a customer services enquiry relating to our online, telephone or shop facilities please email care@ladbrokes.com. Where relevant please give your username or account ID.

    If you wish to speak with a customer services representative please call:

    0800 731 6191 (if dialing from the UK) or
    +44 208 429 7971 (from outside the UK) or
    +800 8000 2828/4848 (if dialing from Singapore).

    Investor enquiries

    If you are a small shareholder and wish to make an enquiry regarding your investment our frequently asked questions service may prove helpful.

    If you are an institutional investor, an analyst or a private shareholder requiring further assistance please email Matt Sharff, Head of Investor Relations at investor.relations@ladbrokes.co.uk or call Matt on 0208 515 5730.

    Media and stakeholder enquiries

    For sponsorship requests or marketing enquiries, please email advertising.and.promotions@ladbrokes.co.uk

    For queries related to specific bets or betting accounts, please email care@ladbrokes.co.uk

    For media enquiries please email the PR Team at public.relations@ladbrokes.co.uk or contact the individual responsible for the area of enquiry:

    If your enquiry relates to financial or corporate PR, or public affairs please contact:

    Ciaran O’Brien, Corporate Affairs Director
    - Corporate Communications including company results 
    - Public Affairs Strategy
    - Betting and Gaming Industry and Policy matters

    0208 868 8899

    ciaran.o'brien@ladbrokes.co.uk
    Richard Royal, Public Affairs Manager
    - Parliamentary Affairs
    - Government Consultations & Policy Issues
    - Political Betting
    - Political conferences and events
    - Ladbrokes in the Community Charitable Trust
    - Media enquiries regarding security and shop openings & closures
    0208 515 5457

    richard.royal@ladbrokes.co.uk

    If your enquiry relates to consumer PR, or the odds in respect of racing, other sports, politics or novelty bets, please contact:

    David Williams, Head of Consumer PR
    - Horse Racing betting
    - Sports and Novelty betting
    - Media interviews
                                                                                                   
    0208 515 5995

    david.williams@ladbrokes.co.uk
    Alex Donohue, PR Officer 
    - Sports betting
    - Novelty betting
    - General PR enquiries

    0208 515 5458 

    alex.donohue@ladbrokes.co.uk
    Hayley O'Connor, PR Manager (Ireland)
    - Irish Horseracing betting
    - Irish Sports and Novelty betting

     
    00353 (0) 87 0629067

    hayley.o'connor@ladbrokes.co.uk

    If you have a commercial property you think Ladbrokes might be interested in then please refer to
    Ladbrokes Property Requirements.